اشتراک گذاری:
CRM software for PSP companies
The ability to define the recipients and representatives
The ability to define the operating banks
The ability to define the users in the each sectors of the representations and central office
The ability to record the problem or request
The ability to record the recipient problem or request to call center
The ability to refer the request in the case of the financial inconsistency to the user of the bank
The ability to refer the request to the representative if necessary
The ability to record the representative reply form after do the referred request to it
The possibility of the users entrance to the own panel to examine the referred requests and problems
The ability to manage the users dashbord
The ability to record all communications
The ability to communicate online with systems containing recipient information
The ability to define alarm on data cellected
The ability to receive applicable report
The ability to use of all communication channels in the system
The ability to display the caller ID
The ability to record the telephone conversations
The ability to communicate with VOIP server
The ability to dial through the software
The ability to poll and satisfaction survey of the recipients