اشتراک گذاری:
CRM software for shipping companies
The ability to define the natural and legal customers
The ability to define lead and opportunity customers for marketing
The ability to define the document of commodity entry to the system and assigne an identification code to each package or carton
The ability to print the warehouse receipt
The ability to print identification barcode on label and attach it to the package or carton; including: The name of cproduct owner, destination, how to send, proprietary code
The ability to track the package or carton in any location using barcode reader machine
The ability to define sending methods of product (Sea, Air, Land)
The ability to define the projects of sending the product (A project consists of several packages or cartons)
The ability to define projects status
The ability to separate open and closed projects
The ability to separate cartons in various situations
The ability to search a carton or product based on the name of product owner, proprietary code, consignment type, date of send, ...
The ability to inform to the customer in every phase of the project via email or SMS
The ability to connect to customer club
The ability to display the status of the customer's commodity or cartons
The ability to separate the customer's commodity or cartons in statuses of sending, sent, in stockroom, ready for delivery, and delivered
The ability to search advanced
The ability to record the ticket if there is a problem in the system and record it in customer's file in CRM
The ability to record the legal and natural customers information
The ability to record the representations and relevant relations
The ability to record the marketers and relevant relations
The ability to record the suppliers and relevant relations
The ability to send SMS to one customer or a group of customers
The ability to send email to one customer or a group of customers
The ability to send fax to one customer or a group of customers
The ability to send letter to one customer or a group of customers
The ability to receive SMS and email