اشتراک گذاری:
Web Based Tolue CRM Software
Advantages:
Reduce the cost of marketing , sale and human resources
Increase sales and thereby increase profits
Increase customer satisfaction
Give fast customer service
Retain customers as most important property of organization
General functions of CRM:
Management of Marketing, Sales and After Sale Service section
Registration of contacts information (natural and legal persons)
The ability to record all communications with customers
The ability to define tasks for next communications along with alarms at the specific times
The ability to send SMS, Email and Fax
The ability to receive SMS, Email and Fax
Calling number identification
The ability to record phone conversations
The ability to connect to VoIP system
The ability to record and display the customer address on Google Map
And tens of capabilities and other features that help you to organize the sale section.
You can select each of the features of the software according to your needs and then buy it.
This system has 6 months warranty and 10 years after sale service.
We will examine some features of this software in following:
The ability to entry contacts information includes:
Contact Code: It is registered automatically and it is editable
Prefix (doctor, engineer, ...)
First and last name
Country, Province, city and region
The photo of the person
Determine various roles for contact
Birth certificate number
National code
Marital Status
Date of birth and marriage
The type of activity including all the economic activities carried out by the person
Psychology of person
Religion
Field of study and degree
Email. Fax
Income
Amount of credit
Determine color and icon (Customers classification and finding will be easier)
Foreign languages, along with the level of each
Favorite color
Certifications
How familiarity
Setting priority
Grouping customers into the branch and n level
Ranking customers
Determine being enable or disable: If a person leaves your organization, you don't need to remove him/her, instead you can disable his/her account. therefore, you can maintain his/her personal information and communications reliable and reportable.
Determine expert or experts concerned with the customer
Importing Companies data contains:
Company Code
Company Name
Company Type
The establishment date of company
The number of employees
Company logo image
Registration all of contact information including phone and fax number , mobile , email , website and address with the ability to determine the company location on google map.
Country, Province, city and region
How familiarity
Type of activity
Ownership status: rental , goodwill , ...
Certificates
Grouping companies into the branch and n level
Ranking companies manually
Determine color and icon (Find and classify the companies will be more easy)
Setting priority
Determine being enable or disable
Determine expert or experts concerned with the customer
Determine various roles for the companies
...
Reports:
Sale Management
Marketing Management
Sales Forecasting
...
Alarms:
Date of Birth
Date of Marriage
Date of Establishment of Company
...
Definition of Service
Recording Total of Relationships
Registration Form Management
Sending Fax to one customer or a group of customers
Sending Letter to one customer or a group of customers
Request for Dealership Form
Sending SMS to one customer or a group of customers
Opinion poll Module
Recording and Storing Phone Conversations
Sending Email to one customer or a group of customers