Social network A social network is a social structure made up of a set of social actors (such as individuals or organizations) and a set of the dyadic ties between these actors. The social network perspective provides a set of methods for analyzing the structure…
SCRM چیست؟ امروزه با توسعه و پیشرفت شبکه های اجتماعی نرم افزار های crm با اتصال به شبکه های اجتماعی (Social Network) اطلاعات بیشتری از مشتریان را در نرم…
big data can enhance your customer relations In the age of social media, when the public has a ready-made platform to voice their dismay or approval of a company, getting customer service right has never been more important. Thankfully for organisations there…
Relationship Marketing Explore the Strategy of Relationship Marketing One of the most expensive and difficult tasks facing any business is acquiring new customers. Earning a potential customers attention, making a convincing pitch, and then facilitating the…
چکیده: ابهام مفهومی، تعاریف چندگانه دارد و فقدان اطلاعات لازم در زمینه سرمایه اجتماعی، مانعی بر سر راه تحقیقات نظری و عملی در مورد نقش سرمایه…
